Admin Panel

Guide for using the Admin Panel for Booking Platform administrators

Overview

Admin Panel for managing the entire platform, users, providers, and finances

Access

1. Go to /admin
2. Log in with an Admin account
3. Select the menu you want to manage

Main Modules

Module	Description
Overview	Platform overview
Users	Manage all system users
Providers	Approve and manage providers
Bookings	View all system bookings
Payments	Manage payments
Disputes	Manage disputes
Certifications	Review certifications
Domains	Manage custom domains
Promotions	Manage promotions
Subscriptions	Manage subscriptions
Reports	Reports and statistics
Reviews	Manage reviews
Support	Manage support tickets
Seller Leads	Manage partner leads
Verifications	Verify user identity

User Management

View User List

1. Go to Admin > Users
2. Search or filter by role
3. Click a user to see details

Suspend Account

1. Select the user
2. Click Suspend
3. Specify a reason
4. Confirm

Provider Approval

1. Go to Admin > Providers
2. Select a provider pending approval
3. Review documents and information
4. Click Approve or Reject

Dispute Management

1. Go to Admin > Disputes
2. Select a dispute to manage
3. Review details from both parties
4. Make a decision and record the outcome

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Related Documentation

• All Features
• Partner System
• API Reference